What is Salesforce

SALESFORCE

Welcome, salesforce users 

           Welcome to salesforce! This blog, designed for users and administrators, introduces salesforce and its key concepts, provides an overview of products and editions, and guides you through setting yourself up as a user. You`ll also find information about common taska you`ll perform in salesforce –like using basic chatter features, running reports, or searching salesforce for the information or records you need. 

                          Salesforce is a IT based company which deals in CRM software. Company formed in 1999 by Frank Dominguez, former oracle executive mare Benioff, Dave Moellenhoff and parker Hariss. Company made for software as a service. At first company launch a sales automation software.

What is meant by salesforce?

Salesforce is a cloud computing CRM. CRM means customer relationship management tool where you can maintain the customer data base in your proper format. Salesforce is a company which is providing the web based tool where you can maintain the customer data in your proper format.

What is cloud based CRM?

Salesforce is a cloud computing platform who provide service as SAAS and PAAS                                                                               

1. Software As A Service :- Software as a service (SAAS) that means providing a software within a web browser application.

Advantages :- 

1. Installing

2. Maintaining

3. complexicty

4. security

5. performance

Examples :- 

1. google docs

2.salesforce

2. Platform As A Platform :- Platform As A Service (PAAS) providing a platform to a developer where we can create their own application

Advantages :-

1. Simplicity

2. scalability

3. reliablity

4. faster than On-premise application platforms and hybrid platforms

Example :- 

1. Salesforce

2.google app engine

3. Infrastructure As A Service :- Infrastructure as a service (IAAS) that means providing virtual machines and networking servers as well as storage spaces.

Example :- 

1. amazon web service

2. salesforce

What is cloud computing?

                                               It’s the use of remote service to store, manage and process data, rather than on a local server / personal computer. Or cloud computing is the on-demand availability of computer system resources, when data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to the people users over the internet.

Working of cloud computing?

1. Software apps delivered on the cloud (vendor)
2. Software apps accessible via the cloud (client)

Benefits of cloud computing and salesforce

1. Cheaper
2. Scalable
3. Collaboration
4. Hassle-free

Products and service offered by salesforce.

1. Sales
2. Marketing
3. Service
4. Analytic
5. Community
6. App
7. Commerce
8. IOT
9. Health

Salesforce customer relationship management today

1. Amazon 
2. Facebook
3. HR systems 
4. Financial system
5. Call center and phone system 
6. Google
7. Twitter

Salesforce deals in customer relationship management (CRM) as well as its define in some categories

1. sales cloud
2. service cloud
3. data cloud
4. marketing cloud
5. collaboration cloud
6.  analytic cloud
7. Customer cloud

           I have seen people with non-technical backgrounds and 6 months of studying make $65k+ and after 2 years of experience make $90k+ without ever learning to code. I don’t understand why more people don’t learn salesforce